Percept Management
An enabler of business excellence !
Business Etiquette - Polish Yourself
- Art of Greeting
- Art of Introduction
- Art of Sitting, Walking, Standing
- Art of Conversation-Topic to avoid and small talk
- Art of being firm, polite and yet business like
- How to leave a lasting impression
- Telephone and cell Phone etiquette
- Correct fax, email and letter writing
- Presentation etiquette
- Communication skill
- Art of public speaking
- Boardroom etiquette
- Interview etiquette
- Business Body Language
- International etiquette – Cross culture
- Business Protocol
• Power Point Presentation.
• Role Plays.
• Games and Group Activities.
• Videos.
• Brainstorming.
• Questions and answer technique (with surprise prize)
• Team Think Activity
• Case studies.
• Practical Exercise.
• Notes for references.
• Supplements.
• Recommend reading.
• Email Notes. (optional)
• Feedback form.
• Simulation
• Creative Teaching
• Evaluations.
Methodology for providing training:
Step.1: Establishing need analysis.
Step.2: Developing training program.
Step.3: Deliver the training program.
Step.4: Evaluate the training program.
• Enhance Social Skill.
• Greater confidence to interact with people from walk of life.
• Ability to make a positive first impression.
• Ability to make lasting impression.
• Improvement in overall appearance.
• Increased self respect and respect for others.
• Enhance career enhancement.